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Do you have questions or concerns about your coverage? Contact us to see if we can help. Still have concerns? Request coverage, file an appeal or make a complaint. To send a complaint to Medicare, complete the Medicare Electronic Complaint form.
Disclaimers
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Aetna Medicare’s pharmacy network offers limited access to pharmacies with preferred cost sharing in: rural Maine and rural Missouri. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.
For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.