An easy way to get medications you fill regularly
Most prescription drugs are available through our mail order pharmacy, Aetna Rx Home Delivery®. Filling your prescriptions by mail is convenient. Your drugs are delivered to your door or anywhere else you choose. And you can get up to a 90-day supply for most medications. The cost of filling your prescription can differ between mail order and retail. If you have questions about your costs or coverage, call us at the number on your member ID card.
You’ll need to let us know how you’re going to pay when you order. That way you can avoid processing delays. We’ll need to charge your credit card, debit card, health savings account or flexible spending account.
Prescription drugs that you may get through any other mail order services are out of network. Please see your Evidence of Coverage for out of network coverage information.
How do I enroll in mail order?(collapsed)
What happens after an order is placed?(collapsed)
How long does it take for delivery?(collapsed)
What if my order is late?(collapsed)
Filling up to a 90-day supply(collapsed)
How do I stop automatic prescription delivery?(collapsed)
Other mail order questions(collapsed)
For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 7 to 14 days. Please call the number on your ID card if you don't receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery.
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year.