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CVS Caremark® Mail Service Pharmacy

For medications you fill regularly

For medications you fill regularly

Your plan offers a long-term supply (up to a 90-day or 100-day prescription, depending upon your plan), at select retail pharmacies and mail order. Please refer to your plan benefit information for more details. This may be a great option if you take medications regularly.


You may find it more convenient to fill your prescription through preferred mail order.

Filling your prescriptions with a long-term supply means you’ll spend less time getting refills. And it may help you avoid running out of your medication.


Federal or state limitations may apply.

Get started with mail order

Step 1: See if your medication is available through mail order


Some medications aren’t available through mail order. To see which drugs are available, check your plan formulary (drug list) or call us at the number on your member ID card.


Check our Medicare drug list


Step 2: Choose how to sign up


Register online


Or call us toll free at the number on your member ID card


Or by completing this form:


Mail Service Order Form

Mail Service Order Form (Español)


CVS Caremark
PO BOX 659541
SAN ANTONIO, TX 78265-9541


Let us know how you want to pay for your order. That way you can avoid processing delays. You have options such as all major credit and debit cards, electronic check and more. Call us to learn about your options.


Quick tip: Ask your doctor to send an electronic prescription (e-prescribe) to our mail order. Give your doctor this number to send your prescription to us: NPI 1033185186.

You can get prescription drugs shipped to your home through home delivery. Typically, prescriptions arrive within 7 to 10 days. Call the number on your ID card if you don't receive your medications within this timeframe.


Need help with Medicare enrollment?

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Get member help

Aetna members have access to contact information and resources specific to their plans.