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Aetna Rx Home Delivery

For medications you fill regularly

Your plan may have a home delivery option for prescription drugs. Most prescription drugs are available through our Rx mail order pharmacy, Aetna Rx Home Delivery®. This may be a great option if you take medications regularly. 

Home delivery service is convenient and may help you save money.

  • Your drugs will be delivered to your door. Or you may choose other locations. 
  • You can get up to a 90-day supply for most medications.

Get started with home delivery

Step 1: See if your medication is available through home delivery

Some medications aren’t available through home delivery. To see which drugs are available, check your plan formulary (drug list) or call us at the number on your member ID card.

Step 2: Choose how to sign up

Or call us toll free at the number on your member ID card

Or by completing this form:

Home Delivery Sign Up Form

Home Delivery Sign Up Form (Spanish)

    Aetna Rx Home Delivery
    PO Box 417019
    Kansas City, MO 64179-9892

Let us know how you want to pay for your order. That way you can avoid processing delays. You have options such as all major credit and debit cards, electronic check and more. Call us to learn about your options.

You can get prescription drugs shipped to your home through Aetna Rx Home Delivery. Typically, prescriptions arrive within 7 to 10 days. Call the number on your ID card if you don't receive your medications within this timeframe.

Disclaimers

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Aetna Medicare’s pharmacy network offers limited access to pharmacies with preferred cost sharing in: rural Missouri. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.

For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. 

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year.

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