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Managing your health

Take control of your health. We want you to look and feel your best. That's why we offer a variety of care management services with our medical plans.

 

Everyday well-being

Everyday well-being

You don’t have to have an urgent need for support. You might benefit from guidance that helps you stay well. So you may also get a call from us to:
 

  • Discuss questions to ask your doctor 
  • Find out about Aetna health and wellness programs that might be right for you 
  • Learn about available resources and services 
  • Talk about ways you can work toward good health 
  • Direct you to online resources for self-care 
 

Case management services

Case management services

Case management programs are for people who need extra assistance and support. Our services help you adopt and stick with proven treatments.


If you qualify, we’ll assign you a case manager. This person will work with you and your physicians to support your care plan (available for certain medical conditions). Your nurse case manager may:
 

  • Help you avoid another hospital stay – If you’ve recently been discharged from the hospital, we’ll check in with you to see if you need help understanding your discharge instructions, confirm you’ve filled your prescriptions and remind you to schedule follow-up care.
  • Offer end-of-life support – We’ll provide an extra layer of support during end-of-life care that honors your dignity, needs and choices.
  • Help when you have multiple medical conditions – We’ll coordinate treatment among your doctors and provide additional resources to help you manage your conditions effectively.

Learn more about our Compassionate Care program

 
 

Resources in your community

Resources in your community

Meals on Wheels® America
Enjoy food delivered to you in the comfort of your home. Meals on Wheels is a non-profit program dedicated to delivering nutritional meals to your doorstep.
Visit Meals on Wheels America

 

NeedyMeds®
Get help paying for your medications and other healthcare costs. NeedyMeds is a non-profit organization that helps you lower your cost of care by providing information on healthcare programs, offering direct assistance and more.
Visit NeedyMeds

 

Social Security Administration Extra Help
See if you qualify for Extra Help paying for your monthly premiums, annual deductibles and co-payments related to Medicare prescription drug coverage. Medicare members can get assistance paying for care.
See if you qualify for Extra Help

 

Government benefits
Get information about different programs that can help reduce expenses and improve your quality of life.
Learn more about government benefits

 

Food Pantries
Find food banks, soup kitchens and non-profit organizations that offer food near you. Food Pantries provides information and updates on local establishments committed to fighting hunger.
Learn more about Food Pantries

 

 

 

Need help with Medicare enrollment?

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Get member help

Aetna members have access to contact information and resources specific to their plans.

 
 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs.