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Managing Your Health

Take control of your health. We want you to look and feel your best. That's why we offer a variety of care management services with our medical plans.


Everyday well-being

Everyday well-being

You don’t have to have an urgent need for support. You might benefit from guidance that helps you stay well. So you may also get a call from us to:

  • Discuss questions to ask your doctor 
  • Find out about Aetna health and wellness programs that might be right for you 
  • Learn about available resources and services 
  • Talk about ways you can work toward good health 
  • Direct you to online resources for self-care 

Case management services

Case management services

Case management programs are for people who need extra assistance and support. Our services help you adopt and stick with proven treatments.

If you qualify, we’ll assign you a case manager. This person will work with you and your physicians to support your care plan (available for certain medical conditions). Your nurse case manager may:

  • Help you avoid another hospital stay – If you’ve recently been discharged from the hospital, we’ll check in with you to see if you need help understanding your discharge instructions, confirm you’ve filled your prescriptions and remind you to schedule follow-up care.
  • Offer end-of-life support – We’ll provide an extra layer of support during end-of-life care that honors your dignity, needs and choices.
  • Help when you have multiple medical conditions – We’ll coordinate treatment among your doctors and provide additional resources to help you manage your conditions effectively.

Learn more about our Compassionate Care program


Need help with Medicare enrollment?

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Get member help

Aetna members have access to contact information and resources specific to their plans.


This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs.