Take advantage of other available benefits.
Your member journey
What you'll receive
Whether you're a new or returning Aetna® member, you're part of the Aetna family.
Which means we're here to help you get the most out of your new Aetna Medicare Advantage plan.
Our team will stay in contact with you throughout the year and provide you with plan specific materials that help you stay informed.
Here are a few of the plan-specific materials that will be available through your Aetna Medicare plan.
You will receive more information about how to access them.
A summary of Benefits. This document explains your benefits, tiers that your drugs are on, and provides a pre-enrollment checklist.
A member ID card. You should receive this within 7 to 10 days of enrolling in your new plan. Not all returning members will get a new ID card. Keep this card handy. You’ll need to show it when you visit the doctor’s office or pharmacy.
You will also receive a small insert outlining how you can access important plan materials. These items can be accessed online, or you can request to have them mailed to you. A few of the items you can request are:
Be sure to keep these documents handy as they will help you navigate your plan throughout the year.
And as always, if you have any other questions, you can always visit AetnaMedicare.com for answers.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
As a new or returning member, you get a lot of info that you might not understand. This brief video covers a few of the plan-specific materials you’ll get through your plan, and how you can use them. Learn about your:
Watch this video to learn more.
The information in this video is intended only for members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans.
Take advantage of other available benefits.
Many Aetna Medicare Advantage plans feature an OTC benefit. It allows you to get select items like cold medicine and more at no extra cost.
Most Aetna Medicare Advantage plan members are eligible for fitness benefits that can help you maintain and improve your health.
A flu shot can protect you and those you love
Flu shots prevent tens of thousands of hospitalizations each year.1 All Medicare Advantage plans cover the flu shot at no cost, and you can get it at the same time as your COVID-19 booster.
Find resources and contact information specific to your plan.
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our DSNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal.
Aetna handles premium payments through InstaMed, a trusted payment service.
Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log in may be different from your Caremark.com secure member site log in.
Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log in may be different from your Aetna secure member site log in.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
You are leaving our Medicare website and going to our non-Medicare website. If you do not intend to leave our site, close this message.
We’re bringing you to our trusted partner to help process your payments. This site has its own log in. It may be different from your Aetna secure member site log in.
La información a la que accederá es proporcionada por otra organización o proveedor. Si tu intención no era salir del sitio web, cierra este mensaje.
Caremark.com is the secure website where Aetna Medicare SilverScript members can manage prescriptions, sign up for mail delivery, view order status, find drug pricing, and identify savings options.
Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17.
The Appointment of Representative form is on CMS.gov. To view the form just select “Continue”. If you do not intend to leave Aetna Medicare, close this message.
You are leaving our Aetna Medicare website and going to an Aetna Medicaid website. If you do not intend to leave the Medicare site, close this message.