Our Medication Therapy Management (MTM) program helps you and your doctor manage your medications.
If you qualify for the program, a pharmacist will review your medications and talk with you about:
We automatically enroll members in our MTM programs, if you qualify. Participation is voluntary. You can opt out of the program at any time.
There's no added cost to be in our MTM program.
You qualify for our MTM program if you:
If you meet all of these criteria, we'll mail you a letter confirming your enrollment in our MTM program. You'll also get a call from us.
Outcomes MTM is partnered with Aetna
To leave the program, just call our MTM representatives at 1-855-905-4689 (TTY: 711), Monday to Friday, from 8:00 a.m. to 6:00 p.m. CT.
Once in the program, you’re offered a comprehensive medication review. It includes several steps:
We'll review your medications at least once every three months. After each review, we may send suggestions to your doctor about prescriptions that may be safer or a better alternative. As always, your doctor will decide whether to consider our suggestions. Your prescription drugs won’t change unless you and your doctor decide to change them. We may also contact you with suggestions about your medications.
MTM programs are not considered benefits.
Aetna members have access to contact information and resources specific to their plans.
Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.
Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in.
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