Our Medication Therapy Management (MTM) program helps you and your doctor manage your medications.
If you qualify for the program, a pharmacist will review your medications and talk with you about:
We automatically enroll members in our MTM programs, if you qualify. Participation is voluntary. You can opt out of the program at any time.
There's no added cost to be in our MTM program.
You qualify for our MTM program if you:
If you meet all of these criteria, we'll mail you a letter confirming your enrollment in our MTM program. You'll also get a call from us.
Outcomes MTM is partnered with Aetna
To leave the program, just call our MTM representatives at 1-855-905-4689 (TTY: 711), Monday through Friday, from 8:00 a.m. to 6:00 p.m. CT.
See a sample 2021 MTM enrollment letter
You qualify for our 2020 MTM program if you:
If you meet all of these criteria, we'll mail you a letter confirming your enrollment in our MTM program. You'll also get a call from us.
Sinfonia Rx is partnered with Aetna
To leave the program, just call our MTM representatives at 1-844-866-3735 (TTY: 711), Monday through Friday from 10:00 a.m. to 8:00 p.m. ET.
Medicare Advantage Prescription Drug Plans (MAPD):
See a sample 2020 MTM enrollment letter for MAPD
See a sample 2020 MTM enrollment letter for MAPD (Spanish)
Prescription Drug Plans (PDP):
See a sample 2020 MTM enrollment letter for PDP
Once in the program, you’re offered a comprehensive medication review. It includes several steps:
See a sample 2021 personal medication list
See a sample 2021 personal medication list (Spanish)
See a sample 2021 medication action plan
See a sample 2021 medication action plan (Spanish)
We'll review your medications at least once every three months. After each review, we may send suggestions to your doctor about prescriptions that may be safer or a better alternative. As always, your doctor will decide whether to consider our suggestions. Your prescription drugs won’t change unless you and your doctor decide to change them. We may also contact you with suggestions about your medications.
MTM programs are not considered benefits.
Once in the 2020 program, you’re offered a comprehensive medication review. It includes several steps:
See a sample 2020 personal medication list
See a sample 2020 personal medication list (Spanish)
See a sample 2020 medication action plan
See a sample 2020 medication action plan (Spanish)
We'll review your medications at least once every three months. After each review, we may send suggestions to your doctor about prescriptions that may be safer or a better alternative. As always, your doctor will decide whether to consider our suggestions. Your prescription drugs won’t change unless you and your doctor decide to change them. We may also contact you with suggestions about your medications.
MTM programs are not considered benefits.
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