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Access Your Health Data

Some members can tell Aetna1 to share their health data with third-party apps on their smart phone, tablet, or other similar devices.

 

Following new federal rules2 on sharing health data, Aetna has built a platform that apps can register with to access your health data at your direction. This will allow you to share health data3 with a third-party app.

Important Information

Before telling Aetna to share your health data with a third-party app, you should review our Patient Access API Member Educational Resources on Privacy and Security3

Authorize the Transmission of Your Data

Authorize the Transmission of Your Data

Do you want to tell Aetna to share your health data with a third-party app?

Follow the steps below to share your health data with a third-party app:

 

  1. Start by choosing a third-party app that you want to use to view your health data. If Aetna or your Aetna-affiliated health plan is listed within the app, you may be able to send your health data there4.
  2. Begin the request in the third-party app. The app should send you to our website to authorize.
  3. Use your member web portal username and password to log in.
  4. Tap the “Review your request before allowing access” link to see important info about what you are asking Aetna to do.
  5. Tap the “Allow Access” button if you want Aetna to share your health data with the third-party app.
  6. When you are done, the app should have access to your health data from Aetna.

Managing Health Data Access

Managing Health Data Access

Do you want to see which third-party apps you sent your health data to? Do you want to revoke an app’s access?

 

Use your member web portal account to view the third-party apps that you have sent your health data to. You can also find the date that the app last accessed your health data.

Here is how you log in and view and/or remove access:

 

  1. Log into your member web portal.
  2. In the web portal, go to my profile. Select the Privacy and Security button.
  3. In the web portal, you will see the third-party app’s name and the date that the app last accessed your health data.
  4. Click on the “Remove Access” button to cancel your previous authorization. Removing a third-party app’s access to your health data here only stops it from receiving your health data from Aetna in the future. The app may still use the data you already shared.

General FAQs

 

What members can share health data with third-party apps?

 

This functionality is currently only available to members of health plans under certain government programs, like Medicare, Medicaid, and Qualified Health Plans on the Federally Facilitated Exchanges. Aetna’s commercial health plans are not supported. You may use this platform to share data with third-party apps if you are a member of any of the following plans:

1Aetna ‘and the pronouns ‘we,’ ‘us,’ or ‘our’ may refer to one or more of the Aetna group of subsidiary companies and their affiliates.

 

2See the Centers for Medicare & Medicaid Services (“CMS”) Interoperability and Patient Access Final Rule (CMS-9115-F)

 

3https://www.aetnamedicare.com/en/footers/privacy-information-footer.html#tab_content_section_responsivegrid_responsivegrid_tabs_515817783_link_tabs_515817783_4

 

4This functionality is currently only available to members of health plans under certain government programs, like Medicare, Medicaid and Qualified Health Plans on the Federally Facilitated Exchanges.

 

5The health data shared may include information related to sensitive conditions such as chronic diseases, communicable diseases, substance use disorders (alcohol/drug), HIV/AIDS, sexually transmitted diseases, genetic marker information, and other health data pertaining to behavioral health/mental health.