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Contact Us

At Aetna Medicare, we're here to answer all your questions about your coverage. There are several convenient ways for you to contact us: 

Online: 

If you would like an Aetna plan representative to contact you, choose "Send Email" and complete the form. We will email or contact you by U.S. mail to help to answer your questions.

Click here for online contact form

In person:

Want to attend a meeting in your area?

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By phone: 

Call us at 1-888-247-1028 (TTY: 711),
8 a.m. - 8 p.m., local time, 7 days a week, from October 1 - February 14,
8 a.m. - 8 p.m., local time, Monday - Friday, from February 15 - September 30.

Already a member? Call us:

Aetna Member Services provide:

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By Mail:

Write to us:

Aetna Inc.
P.O. Box 14088
Lexington, KY 40512
USA

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location.




LET’S TALK Call us at 1-888-247-1028
(TTY: 711). We are available from
8 a.m. - 8 p.m., local time, 7 days a week, from 10/1 - 2/14,
8 a.m. - 8 p.m., local time, Monday - Friday, from 2/15 - 9/30

Want us to contact you?
Enter your phone number here


Copyright © 2001-2016 Aetna Inc.

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Advantage
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Medicare
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Aetna Medicare
Rx Plan
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Page last updated: January 21, 2016