Let us help you. Call 1-844-233-1939 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m. all time zones.
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pharmacy
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24 hours a day
1-844-233-1939 (TTY: 711)
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than you think
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connect to local services
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Drug costs & coverage
See if your prescription drug
is covered
View claims
Check claims & confirm your
out-of-pocket costs
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Enjoy the convenience of
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Let us help you
Call us at 1-855-524-6027 (TTY: 711)
Monday to Friday, 8 a.m. to 6 p.m.,
all time zones.
Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Aetna Medicare’s pharmacy network includes limited lower cost, preferred pharmacies in: Urban Mississippi, Rural Wisconsin, Rural Missouri, Rural Arkansas, Rural Oklahoma, Rural Kansas, Rural Iowa, Rural Minnesota, Rural Montana, Rural Nebraska, Rural North Dakota, Rural South Dakota, Rural Wyoming. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.
For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at https://www.aetnamedicare.com/pharmacyhelp.
Do you have questions or concerns about your coverage? Contact us to see if we can help. Still have concerns? Request coverage, file an appeal or make a complaint. To send a complaint to Medicare, complete the Medicare Electronic Complaint form.
