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Find a Doctor or Other Provider

The Aetna Medicare PPO we've designed for Fairfax County Public Schools (FCPS) lets you:

  • Use doctors and hospitals in or out of the Aetna Medicare network
  • Pay the same cost share in or out of network
  • Get the same level of benefits for in or out of network

While you are not required to use Aetna network doctors, you may want to see if they are in the Aetna Network. Check below to see if your doctors and hospitals are in our network.

Review easy steps to  find your provider

Not yet a member?

Find doctors & other providers

Use the link above to search for providers covered under your medical plan.

What if you don't find your provider when you search our network?

Nominate your provider to join our network

You can do this two ways:

  1. Complete the provider nomination form
  2. Call Aetna Medicare at 1-855-524-6027 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m., all time zones.

Use an out-of-network provider

Instructions for Aetna Medicare Advantage members with a doctor who is not in the Aetna Medicare Advantage network

You have an Extended Service Area (ESA) PPO that gives you the freedom to use out-of-network providers. If a provider is not part of the Aetna Medicare network, ESA members can continue to see them as long as they are licensed, eligible to receive Medicare payment and agree to accept the FCPS Aetna Group Medicare Advantage plan.

Remember:

  • You pay the same cost share in or out of network
  • You get the same level of benefits for in or out of network

If your doctor isn’t in network and you need help submitting a claim, call us at 1-855-524-6027 (TTY: 711), 8 a.m. to 6 p.m., all time zones.

Need a directory in another language?

View our Chinese directories

Need a printed provider directory?

Members can also request a printed copy of the plan provider directory.

Send me a printed directory

Types of providers in our network

You’ll find more than 25 types of health care providers in our online directories. Our network includes doctors, hospitals, pharmacies, urgent care centers, drug and alcohol counselors, hospice providers, diabetic supply providers, dialysis centers and physical therapists.

Participating physicians, hospitals and other health care providers are independent contractors. They're neither agents nor employees of Aetna. The availability of any particular provider can't be guaranteed. Provider network make-up is subject to change. 

Disclaimers

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal. 

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

The provider network may change at any time. You will receive notice when necessary. 

       GRP_4006_1201 (09/2017)

       Page last updated: Jan 16, 2018

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