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Protecting Your Privacy

We value the trust you place in us. We take great care to protect your information. 

Security Highlights

Aetna takes information security seriously and we diligently safeguard your personal information.  Here are some ways Aetna protects your information and steps you can take to help.

CMS to eliminate use of SSNs on Medicare cards
Between April 2018 and April 2019, CMS is removing Social Security Numbers and will re-issue new Red, White, and Blue Medicare cards.

17 steps for securing health information
A list of steps we take to secure your health information.

Our Effort to Reduce the Use of SSNs
Our commitment to protecting the privacy of our members by moving away from the use of Social Security numbers whenever possible.

Safeguarding data 
How we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.

Medical Identity Theft
Steps that you can take to prevent medical identity theft.


       GRP_4006_1851_M Approved 10/2018
       Page last updated: Mon Dec 30 14:29:47 EST 2019

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