Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
To support you more efficiently, we’re changing your dedicated Aetna contacts. As of November 1, you’ll be supported by:
We’re monitoring the number of requests and response time to ensure you receive the same quality service you’re used to from your Aetna contacts.
UAW Trust members trust you, and you’ll play a big role in helping them navigate the transition to Aetna and Medicare Advantage. Just know that we’re here to help.
Below, you can access all materials that detail the plan available in your area, along with important links for Trust members. We’ve also included information on a credit that new Aetna members can get for out-of-pocket expenses paid toward their previous plan.
Keeping their current doctors is important to Trust members. And the county a member resides in will determine whether they have the preferred provider organization (PPO) plan or the extended service area (ESA) plan. With both plans, members can use the doctors in or out of their Aetna network. However, there are differences.
Not sure which plan applies to your UAW Trust member? Click on the links below for details.
View maps of states with both ESA and PPO counties
UAW Trust members that already have Aetna Medicare Advantage can call Aetna Member Services at 1-800-663-0885 (TTY: 711), Monday – Friday, 8 AM to 9 PM ET, for help with provider questions. UAW Trust members that aren’t yet an Aetna member can call 1-855-406-4062 (TTY: 711), Monday – Friday, 8 AM to 9 PM ET.
We hold regular meetings so UAW Trust members can ask questions.
We have informational conference calls for UAW Trust members who are just turning 65 and are new to Medicare. These conference calls are completed for the year. Check back in early 2021, for our new series of conference calls.
With the Aetna Medicare Advantage plan, members get extra health and wellness benefits beyond what Original Medicare offers. Check out the links below to services that enhance their benefit plans.
Regional dedicated contacts for UBRs:
Region 2B: Pam Killebew, 860-900-5962
Regions 4, 8, 9 and 9A: Angela Plante, 860-900-5964
Important: If you’re sending PHI to this email, be sure to send securely. Be sure to include your region number in the email.
Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
You are leaving our Medicare website and going to our non-Medicare website. If you do not intend to leave our site, close this message.