UAW Trust members trust you, and you’ll play a big role in helping them navigate the transition to Aetna and Medicare Advantage. Just know that we’re here to help.
Below, you can access all materials that detail the plan available in your area, along with important links for Trust members. We’ve also included information on a credit that new Aetna members can get for out-of-pocket expenses paid toward their previous plan.
Keeping their current doctors is important to Trust members. And the county a member resides in will determine whether they have the preferred provider organization (PPO) plan or the extended service area (ESA) plan. With both plans, members can use the doctors in or out of their Aetna network. However, there are differences.
Not sure which plan applies to your UAW Trust member? Click on the links below for details.
View maps of states with both ESA and PPO counties
UAW Trust members that already have Aetna Medicare Advantage can call Aetna Member Services at 1-800-663-0885 (TTY: 711), Monday – Friday, 8 AM to 6 PM all time zones, for help with provider questions. UAW Trust members that aren’t yet an Aetna member can call 1-855-406-4062 (TTY: 711), Monday – Friday, 8 AM to 6 PM all time zones.
We hold regular meetings so UAW Trust members can ask questions. See the UAW Trust member meetings schedule to find one near you. We also have informational conference calls for UAW Trust members who are just turning 65 and are new to Medicare. Let your UAW Trust members know about this great resource that runs through October 2019.
With the Aetna Medicare Advantage plan, members get extra health and wellness benefits beyond what Original Medicare offers. Check out the links below to services that enhance their benefit plans.
Regional dedicated contacts for UBRs:
Region 2B (IN, OH)
Pam Killebrew 1-860-900-5962
Region 4 (IA, IL, MN, ND, NE, SD, WI)
Angela Plante 1-860-900-5964
Region 5 (AR, AZ, CA, CO, ID, HI, KS, LA, MO, MT, NM, NV, OK, OR, TX, UT, WA, WY)
Brian Perkins 1-959-299-5290
Region 8 (AL, FL, GA, KY, MS, NC, SC, TN, VA, WV)
Kaketta Mills 1-860-900-5967
Region 9 and 9A (CT, DE, MA, MD, ME, NH, NY, PA, RI, VT)
Kaketta Mills 1-860-900-5967
Important: If you’re sending PHI to this email, be sure to send securely. Be sure to include your region number in the email.
Disclaimers
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
This information is not a complete description of benefits. Call 1-800-663-0885 (TTY: 711) for more information.
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