Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
To learn about the enhancements to the Aetna plan for General status Trust members, review the information on this page. We've updated your Aetna UBR Brochure and added other helpful information.
New Aetna Medicare ID cards for UAW Trust Aetna members
UAW Trust Aetna members are getting new Aetna Medicare ID cards for use starting January 1, 2022. The ID cards include a new Aetna member ID number. Recent changes to the system we use to administer our Aetna Medicare Advantage plans require these new member IDs. We sent a mailer informing Trust members of this change in November.
UAW Trust members trust you, and you’ll play a big role in helping them navigate the transition to Aetna and Medicare Advantage. Just know that we’re here to help.
Below, you can access all materials that detail the plan available in your area, along with important links for Trust members. We’ve also included information on a credit that new Aetna members can get for out-of-pocket expenses paid toward their previous plan.
Keeping their current doctors is important to Trust members. And the county a member resides in will determine whether they have the preferred provider organization (PPO) plan or the extended service area (ESA) plan. With both plans, members can use the doctors in or out of their Aetna network. However, there are differences.
Not sure which plan applies to your UAW Trust member? Click on the links below for details.
View maps of states with both ESA and PPO counties
UAW Trust members that already have Aetna Medicare Advantage can call Aetna Member Services at 1-800-663-0885 (TTY: 711), Monday – Friday, 8 AM to 9 PM ET, for help with provider questions. UAW Trust members that aren’t yet an Aetna member can call 1-855-406-4062 (TTY: 711), Monday – Friday, 8 AM to 9 PM ET.
We host informational conference calls and webcasts so that UAW Trust members can learn about Aetna Medicare Advantage and ask questions.
We also have informational conference calls for UAW Trust members who are turning 65 or are new to Medicare.
All meetings are currently completed. Check back for updated schedules soon. In the meantime, here’s how Trust members can contact us to get answers to their questions or other information.
With the Aetna Medicare Advantage plan, members get extra health and wellness benefits beyond what Original Medicare offers. Check out the links below to services that enhance their benefit plans.
Regional dedicated contacts for UBRs:
Region 2B: Michael Young, 860-900-5969
Regions 4, 8, 9 and 9A: Angela Plante, 860-900-5964
Important: If you’re sending PHI to this email, be sure to send securely. Be sure to include your region number in the email.
Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
Please note that following this link will take you to a public Aetna site and not all links on this public page will apply to your Medicare Advantage plan.