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Quality Management & Improvement Efforts

* HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
** Quality Compass is a registered trademark of NCQA.
*** Based on results from the 2018 Aetna Case Management Member Satisfaction Analysis.
† Based on results from the 2018 Aetna Disease Management Member Satisfaction Analysis.
†† Aetna. Aetna sees progress on its five-year plan to fight opioid addiction. Aetna.com. March 7, 2019. Available at: https://news.aetna.com/2019/03/aetna-sees-progress-on-its-five-year-plan-to-fight-opioid-addiction/. Accessed May 6, 2019.


       GRP_4006_2257 Approved 07/24/2019
       Page last updated: Fri Dec 27 15:29:59 EST 2019

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