Skip to main content

Contact us

Have a question or concern?

Have a question or concern?

Call us

 

For benefit questions or to learn more about the Aetna Medicare Advantage plans for ${company} retirees, call Aetna Member Services at ${groupPhoneNumber} ${tty}, ${memberhours}.

 

For questions about retail or mail order drugs through your prescription drug plan with Express Scripts®, just call 1-800-695-4116 (TTY: 711). They’re available 24 hours a day, seven days a week. You can also visit www.express-scripts.com.

 

Send us mail

 

Would you rather reach us by mail? Just send your letters to:

 

Aetna Medicare

P.O. Box 981106

El Paso, TX 79998-1106

Looking for something else?

Below is information members often look for when they visit our site. If you still don’t see the information you need below, try clicking the search tool. It’s in the top right corner of the webpage.