Let us help you. Call 1-888-267-2637 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m., all time zones
Let us help you.
Call 1-888-267-2637 (TTY: 711)
Monday to Friday, 8 a.m. to 6 p.m.
all time zones
Your community
has more resources
than you think
Let us help you
connect to local services
available to you
Drug costs & coverage
Learn if lower cost options
are available
View claims
Check claims & confirm your
out-of-pocket costs
Ask a nurse
Talk with a registered
nurse anytime
Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Aetna Medicare's pharmacy network includes limited lower cost preferred pharmacies in: Urban Michigan, Rural Nebraska, Rural Maine, Rural Michigan, Suburban Illinois, Suburban South Carolina. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.
For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at https://www.aetnamedicare.com/pharmacyhelp.
Do you have questions or concerns about your coverage? Contact us to see if we can help. Still have concerns? Request coverage, file an appeal or make a complaint. To send a complaint to Medicare, complete the Medicare Electronic Complaint form.
