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Call us
You can reach us by phone ${memberhours} at ${groupPhoneNumber} (TTY: 711).
Send us mail
Would you rather reach us by mail? Just send your letters to:
Aetna Medicare
P.O. Box 981106
El Paso, TX 79998
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Enroll
If you’re ready to join the ${company} Aetna Medicare plan, call us at ${groupPhoneNumber} (TTY: 711). We’re here ${memberhours}.
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Change address or phone number
Contact your school district if you’re moving or getting a new phone number. You can also make changes through the CapBen enrollment system. That way, we can tell you about any important plan information.
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Fraud & abuse
Medicare fraud and abuse affect all of us. We can help you understand what fraud and abuse mean, and what you should do next.
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Grievances
You can file a complaint (called a grievance) about us, a network provider or the quality of your care. You can file your grievance over the phone or online.