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New ID Cards will be issued for 2022. Look for a purple envelope that states, “Your new member ID card is enclosed”

 

There is no need to call to activate your new ID card. Begin using your new ID card on January 1st and make sure you show this new ID card to all of your providers.

Connect to care

This plan covers all that Original Medicare covers along with other programs not covered by Original Medicare. You will have a single health plan that gives you the same comprehensive benefits you had prior to becoming a SERS/Aetna Medicare Advantage member.

 

For benefit questions or learn more about the Aetna Medicare Advantage plan for SERS Retirees call Aetna Member Services at ${groupPhoneNumber} ${tty}, ${memberhours}.

Added benefits & wellness

Added benefits & wellness

Learn more about your plan’s benefits and how they can help you be the best possible you. And find information you need to help you get healthier and stay healthier, today, tomorrow and all your tomorrows.

Healthy home visits

Healthy home visits

Phillip shares how healthy home visits with his Aetna Medicare Advantage plan fit into his life.

Once you’re enrolled, here’s what’s next

Once you’re enrolled, here’s what’s next

When you enroll in an Aetna® Medicare plan, here's what you can expect. We'll mail you:  

 

  • A letter saying you’re a member of our plan 

  • Your Aetna member ID card 

  • A new member Journey Handbook with helpful tools, cost-saving resources and important tips

Read your plan documents to learn more about your plan and how it works. The Evidence of Coverage will tell you exactly what's covered and your out-of-pocket costs.