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Contact us

Have a question or concern?

Have a question or concern?

Call us

 

For benefit questions or to learn more about the Aetna Medicare Advantage plans for SERS retirees, call Aetna Member Services at 1-866-282-0631 (TTY: 711), Monday to Friday, 8 AM to 9 PM ET.

 

Send us mail

 

Would you rather reach us by mail? Just send your letters to:

 

Aetna Medicare

P.O. Box 981106

El Paso, TX 79998

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