Let us help you. Call 1-844-233-1939 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m. all time zones.
Medical with drug plan
members (MAPD)
Find your doctors
& other providers
Drug plan only
members (PDP)
Your community
has more resources
than you think
Let us help you
connect to local services
available to you
Drug costs
and coverage
Find a pharmacy
Rx home delivery
Do you have questions or concerns about your coverage? Contact us to see if we can help. Still have concerns? Request coverage, file an appeal or make a complaint. To send a complaint to Medicare, complete the Medicare Electronic Complaint form.
Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Aetna Medicare’s pharmacy network includes limited lower cost, preferred pharmacies in: Urban Mississippi, Urban Virginia, Rural Missouri, Rural Arkansas, Rural Oklahoma, Rural Kansas, Rural Iowa, Rural Minnesota, Rural Montana, Rural Nebraska, Rural North Dakota, Rural South Dakota, Rural Wyoming. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.
For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at https://www.aetnamedicare.com/pharmacyhelp.