How can we help you?
Call us at 1-844-233-1939 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m., all time zones. Or call Member Services at the number on your ID card.
Our mailing address
Aetna Medicare
P.O. Box 14088
Lexington, KY 40512-4088
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Disclaimers
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.