How can we help you?
Call us at 1-844-233-1939 (TTY: 711), Monday to Friday, 8 AM to 9 PM ET. Or call Member Services at the number on your ID card.
Our mailing address
Aetna Medicare
P.O. Box 14088
Lexington, KY 40512-4088
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Get a form
Appoint a representative
Contact Medicare or the Social Security Administration
Request coverage, file an appeal or make a complaint