Skip to main content

Contact us

Have a question or concern?

Call us

 

You can reach us by phone ${memberhours} at ${groupPhoneNumber}, (TTY: 711)

 

Send us mail

 

Would you rather reach us by mail? Just send your letters to:

 

Aetna Medicare

P.O. Box 981106

El Paso, TX 79998

Looking for something else?

Below is information members often look for when they visit our site. If you still don’t see the information you need below, try clicking the search tool. It’s in the top right corner of the webpage.

  • Enroll

    If you’re ready to join the ${company} Aetna Medicare plan, contact ${company} by calling 1-901-222-1950, (Option 1), 8:00 AM to 4:30 PM CT.

  • Change address or phone number

    Contact ${company} using their phone number and hours: 1-901-222-1950, (Option 1), 8:00 AM to 4:30 PM CT. 

     

  • Fraud & abuse

    Medicare fraud and abuse affect all of us. We can help you understand what fraud and abuse mean, and what you should do next. 

     

    Find out more

  • Grievances

    You can file a complaint (called a grievance) about us, a network provider or the quality of your care. You can file your grievance over the phone or online.

     

    Find out more