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Resources For Living

Get connected with Resources For Living®

As an Aetna Medicare Advantage member or caregiver, you have access to our program that helps you find resources in your community. It’s our Resources For Living® program.

Do you need help finding contractors to do some work around the house? Would you like assistance researching short or long-term housing? Whether you’re looking for community transportation or would like to learn about activities at your local senior center – our team can help connect you with services near you. We can also suggest options to help caregivers manage everyday needs. All to help make life easier for you.

Understanding your community resources can help you achieve your health ambitions. Your health goals lead the way. So, wherever you want your health to take you, whatever your life stage, we’ll keep finding new ways to join you. We believe that getting the right help when you need it can lead to better health.

For more information, call us at 1-866-370-4842 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m. for all continental US time zones.

How it works

There’s no cost to speak with Resources For Living consultants. But if you choose to use services that have associated costs, you’ll need to pay those expenses. For example, if you need home cleaning help, you'll need to pay those costs. 

See how it worked for Mary, Fran & Stan*

Connecting to life

Mary cares for her husband with dementia

Mary and Bob have been married for 53 years. Unfortunately, Bob suffers from dementia and Mary has been Bob’s caregiver for the past several years. Although Mary’s love for Bob is unwavering, she finds the demands of caregiving tiring and challenging. She could really use a break. An Aetna Resources For Living consultant connects Mary with adult daycare services available in her area. Bob now enjoys a stimulating day each week and Mary finds guilt-free time for herself to reconnect with friends and her interests.

Connecting to clinical excellence

Support for Fran after hip replacement

Fran’s hip replacement was successful and she’s completing a discharge planning education session with Nurse Pat from Aetna’s Clinical Nurse team. Pat learns that Fran doesn’t have a support network at home — her children live in different cities. She connects Fran with an Aetna Resources For Living consultant. Knowing that Fran won’t be as mobile after her surgery, the consultant connects Fran with Meals On Wheels and a community transport program in her area. Now Fran can simply focus on healing. 

Connecting to service excellence

Stan is ready to take the next step

Stan’s interested in retirement living options for his next phase of life. But he doesn’t know where to start.  Stan connects with an Aetna Resource For Living consultant. Together, they look at retirement living options in Stan’s community based on specific criteria Stan finds important. 

The consultant sets up time for an over-the-phone review of options in the area with Stan and his children. Stan’s now in a better spot to decide which retirement lifestyle option is best for him. He’s ready to take the next step.

* These are examples of actual members who have used Resources For Living. We've changed their names to protect their identity.

Available services

Our consultants will help connect you to services such as:

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. 


Aetna Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

This information is not a complete description of benefits. Call 1-800-663-0885 for more information.

      GRP_4037_1503M_M  11/2019

      Page last updated: Mon Jun 10 10:07:10 EDT 2019

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