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Find your primary care physician (PCP)

Whether you’re looking for a PCP or you’d like to change your current doctor, call us at ${groupPhoneNumber} ${tty}, ${memberhours}. We’ll help you find your PCP.

Benefits of choosing a PCP

Benefits of choosing a PCP

Have you chosen a PCP yet? It's always a good idea to pick one and tell us who they are.

 

With a PCP, you’ll have:

 

  • One doctor directing your care

  • A doctor who has a deeper understanding of your health care needs 

  • Better coordinated care with specialists

Coverage for PCP visits

Coverage for PCP visits

With your Aetna Medicare Advantage plan, preventive care is covered 100 percent. 
 

Even if you can’t see your PCP, you still have options to get the care you need. 

Knowing your options for care

Though seeing your PCP for care is ideal, it’s not always possible. Here’s a helpful breakdown of where you can go for care and how much it’ll cost.

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landline telephone icon

Talk to a registered nurse who can help answer your health questions. 
 

Call 1-800-556-1555  ${tty}  anytime.
 

Your cost: $0

urgent care icon

These centers offer treatment for non-life-threatening injuries or illnesses such as allergies, coughing, upset stomach, sinus congestion, broken bones, sore throat, flu symptoms, pink eye, ear infections, cuts, bumps or sprains.
 

Call ${groupPhoneNumber} ${tty}, ${memberhours}. We’ll let you know where your nearest urgent care center is located. 
 

Your cost: Pay $25 copay at the time of service. 

doctor's office icon

ERs provide treatment for serious injuries or illness, such as:*
 

  • Difficulty breathing
  • Loss of consciousness
  • Severe burns
  • Chest pain or suspected heart attack
  • Severe bleeding
  • Acute stomach
  • Pain
  • Poisoning

If you experience a medical emergency, call  911 or go to the nearest ER immediately.
 

Your cost: Your copay for an ER visit, payable at the time of service, is $50. This is waived if you are admitted to the hospital.

telemedicine icon

Use Teladoc for treating non-emergency conditions such as allergies, sinus infection, rash, cold or flu.
 

Register first at teladoc.com/aetna  or call 1-855-835-2362 ${tty}. Then call or log in to talk to a licensed doctor by web, phone or mobile app, anytime, 24/7.
 

Your cost: Pay the same as a regular office visit at the time of service.

*This is only a partial list of serious injuries or illness that may require an ER visit. In the event of any medical emergency, call  911 or go to the nearest ER immediately.

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs.