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Members:
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Aetna Medicare
P.O. Box 981106
El Paso, TX 79998-1106
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Fraud & abuse
Medicare fraud and abuse affect all of us. We can help you understand what fraud and abuse mean, and what you should do next.
Grievances
You can file a complaint (called a grievance) about us, a network provider or the quality of your care. You can file your grievance over the phone or online.
Discover how to file a grievance