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Telemedicine

24/7 Access to Board-Certified Doctors

Teladoc telemedicine is a 24/7 service that allows you to speak to a licensed doctor by web, phone or mobile app — usually within 15 minutes.

You’ll need to register for the service. After you’ve registered, you can schedule a session with a doctor. You can get more information or set up your account at Teladoc or call 1-855-835-2362 (TTY: 711), 7 days a week, 24 hours a day.

You’ll just have to request a visit and pay the regular $20 office visit copay. You can use Teladoc for non-emergency conditions like allergies, sinus infection, rash, cold or flu.

If you need emergency care, call 911 or go to the nearest emergency room immediately.

 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. 

Disclaimers

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

This information is not a complete description of benefits. Call 1-855-335-1407 (TTY: 711) for more information.


       GRP_4037_1522 (05/2018)
       Page last updated: Fri May 18 09:44:27 EDT 2018

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