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Tools to manage your Part D plan

Enjoy the freedom and convenience of managing your prescription benefits through our self-service options. Our easy-to-use online and voice-response phone tools allow you to get things done quickly, on your time.

Create account

Did you know that Aetna® has online tools?

Check out these helpful services or call the Customer Care number on your member ID card for more information:

Find a network pharmacy

Locate a network pharmacy in our nationwide network, 24 hours a day, 7 days a week, online, or by phone. Choose a preferred pharmacy location so you get the lowest copays. Be sure to select your current plan to get an accurate list.

Pay your premium

Take a few minutes to make a one-time premium payment online by credit card. Or call the Customer Care number on your member ID card.

Get documents and forms

Download helpful forms or call us to receive them by mail:

  • Prescription reimbursements
  • Appointment of representative
  • CVS Caremark® Mail Service Pharmacy order form

Easy premium payment options


Choose the most convenient method to pay your premium or payment plan.


Visit or call us to make a one-time payment by credit/debit card or e-check.

Take your invoice to any CVS Pharmacy® location to make a payment by cash, credit card or debit card. (Service not available at CVS Pharmacy at Target® or Schnucks locations.)

Mail a check, along with the payment coupon from your invoice, in the envelope provided. Payment must be received by your due date each month to remain in the payment plan.

Deduct from your Social Security or Railroad Retirement Board benefit payments.

Withdrawn directly from your checking or savings account.

Commonly asked questions



The formulary and pharmacy network may change at any time. You will receive notice when necessary. Other pharmacies are available in our network.
Standalone Prescription Drug Plans are offered by SilverScript®, a CVS Health company.

Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.