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Healthy Aging Resources

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{Music begins, image of white man looking pensively; transition to African American senior couple smiling; transition to Hispanic couple; man kissing woman’s cheek.}

{On screen text} Here’s a special message to those on Medicare and their loved ones.

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{VO} We’re pleased to support the Aetna Healthy Aging Resources program.

{On screen Text} Aetna Healthy Aging Program with Aetna Medicare Solutions logo}

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{On screen text} What’s a resource advisor?

{VO} What’s a resource advisor?

{Transition to two women sitting next to each other talking; on right a Hispanic woman wearing an Aetna jacket and lanyard on right a white middle-aged woman}

{VO} It’s a person who listens to your concerns, identifies your needs

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{VO} and connects you and your loved ones

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{VO} with resources that can

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{VO} enhance your quality of life. 

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{VO} They also offer important guidance

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{VO} and reassurance

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{VO} to those who may feel alone,

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{VO} confused

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{VO} or hesitant to seek help on their own.

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{VO} Aetna Medicare resource advisors act as a

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{VO} liaison between

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{VO} health care providers,

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{VO} Medicare plans

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{VO} government agencies

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{VO} and community organizations.

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{Text on screen} The whole you

{VO} They look at the whole you

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{VO} your physical,

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{VO} mental

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{VO} and emotional health

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{VO} as well as issues related to

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{VO} your home,

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{VO} family

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{VO} and social life.

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{VO} Then they connect you with programs and services you may need

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{VO} to make life easier. 

{Transition to purple screen with movie camera icon and white triangle of light at left projecting the words Aetna Resource Advisors with the Aetna Medicare Solutions logo under it.}

{Text on screen} Aetna Resource Advisors with Aetna Medicare Solutions logo

{VO} Here’s a story that shows how Aetna resource advisors support the health, and well-being of people every day.

{Title: Finding the confidence to keep fighting Marshall’s story}

Aetna logo

{On-screen text}

From the series

My health story

Building my strength

Marshall Cummings is a real Aetna member who’s given us permission to use his story.

Elizabeth, NJ

{Video transcript}

To walk up the stairs when I first got home, it seemed like it was walking up Mount Everest.

Would I ever make it up there?

I have been living with diabetes for years. I had triple bypass surgery in 2014, and 2016 I was diagnosed with liver cancer.

I lost a lot of my confidence at that time because I would look in the mirror and he just seemed like a half the man that I used to be. 

And I didn’t have anybody that I really felt comfortable talking to. I pretty much depend on myself a lot. Nicole is my nurse through Aetna.

(Hey!)

{On-screen text}

Nicole Taylor is a real Aetna nurse case manager who’s given us permission to use this story

{Video transcript}

She changed my life because she helped me to find someone that I could open up to. Instead of being all by myself, she was like my little special guardian angel there for me. She helped me to explain things to me, my medication, my health care, my eating habits. She helped me to feel more confidence in myself. My goal is to get healthy one step at a time. I’m gonna get up and do something about my life.

Instead of doing something negative I can do something positive for my body and my mind. You see that older guy walking down the street with his head up high walking straight not humped over and like he’s about ready to fall out. I felt my strength coming back. I’m gonna make it. I’m strong. I will survive. 

Aetna logo

{VO} Marshall’s story is not uncommon.

{Transition to video clip of Marshall walking into his house}

{VO} When people face hard times, they can often feel overwhelmed, alone and discouraged.

{Transition to video clip of Marshall opening the door to greet Nicole the nurse, they hug and go into the kitchen to have coffee}

{VO} Marshall said that he felt like “half the man” he used to be and that he didn’t have anyone that he felt comfortable talking to. He needed a friend and an advocate.

{Transition to video clip of Marshall smiling; sitting on the couch with Nicole holding her hand}

{VO} Marshall’s Aetna resource advisor gave him personalized help

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{VO} with the things he needed most. On his journey to wellness, he gained confidence and became empowered

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{VO} to live a better life.

{Section 3: Conclusion}

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{Text on screen} Benefits CheckUp logo

{VO} Aetna is proud to work with the National Council on Aging, one of America’s oldest and most respected advocacy organizations. 

{Transition to image of African American woman wearing Aetna jacket sitting with young man in wheelchair looking at tablet.  Under image in a white box are the Aetna and Benefit CheckUp/NCOA logos.}

{Text on screen} Searches 2,500+ money-saving and support programs

{VO} Together we offer the Benefits CheckUp program that searches over 2,500 money-saving and support programs to find resources for which you may qualify.

{White box with logos rises to top of screen and purple box appears under it.  Icons for the following appear one at a time: health care, medicine; housing, food, utilities, transportation, legal help, job training - and circle counter clockwise as then next appears, then total circle of icons can be seen with new circle in the middle with text: whole person health}

{text on screen} whole person health

{VO} Through Benefits CheckUp, you can get help paying for: health care, medicine, housing, food, utilities, transportation, legal help, job training and more.

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{VO} There’s no extra cost to you

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{VO} for this search or its results,

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{VO} no obligation to enroll

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 {VO} in any of Aetna’s plans

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{VO} and your

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{VO} information remains private. 

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{VO} It’s about you

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{VO} and how we can help you live life your way.

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{VO} So let’s get started…

{Text on screen}

Connect with a resource advisor at

1-844-950-3512 (TTY 711)

8 AM to 5 PM, Monday through Friday

A licensed agent will answer your call.

AetnaMedicare.com/DMA1

Aetna logo  Provider logo

{Disclaimers to appear on screen:}

Aetna Medicare is an HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Other Physicians/Providers are available in our network. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

©2019 Aetna Inc.

NR_4004_17550_C 09/2019