Some drugs have rules you need to follow before we cover them. These include:
You and your doctor can ask us to make an exception to one of our coverage rules. This includes requesting an exception to a prior authorization, quantity limit or step therapy rule.
There may be times where you’re taking a drug that either isn’t on our drug list or has special rules before we cover it. Learn about our transition process to see if you’re eligible for a short-term supply of medication. This temporary supply allows you to work with your doctor to either transition to a new drug or request an exception to continue your current drug.
Details about our 2021 transition process
Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.
Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
You are leaving our Medicare website and going to our non-Medicare website. If you do not intend to leave our site, close this message.
We’re bringing you to our trusted partner to help process your payments. This site has its own login. It may be different from your Aetna secure member site login.
La información a la que accederá es proporcionada por otra organización o proveedor. Si tu intención no era salir del sitio web, cierra este mensaje.
Aetna has selected Caremark as the prescription management and mail delivery service for our members. If you do not intend to leave our site, close this message.
