Clinical Excellence Story

Understanding your health can help you reach your personal health ambitions. At Aetna, your health goals always lead the way – wherever you want your health to take you, whatever your life stage, we’ll find ways to join you.

To do the things that are important to you, it’s crucial you take care of your health. We believe when care is personal, you’re more motivated to take charge of your health. That’s why, with us, a clinical team joins you on your health journey. This team has nurses, medical directors, pharmacists and social workers – all committed to understanding your unique circumstances. They work closely with your doctor and help you achieve your personal best health.

From chronic conditions – like arthritis, diabetes or hypertension (high blood pressure) – to a more serious diagnosis, like cancer, our clinical team will be there for you. They’ll find tools to help you be self-sufficient. And they'll give you relevant information to help you make informed decisions about your health. If it’s your first diagnosis for a condition, our clinical team can work closely with your doctor as you take a new path in your health journey.

That's why in more critical cases, we also involve a personal nurse case manager. As your advocate, your case manager:

• Coordinates your care
• Give you inofrmation about treatments options
• Helps you find access to services
• Keeps you informed about costs
• Put together a plan to help you succeed at your health goals

We have a full range of care services including case management, disease management, transplant services and support services. And whether it's medical or social services, our clinical team members will help you achieve your health ambitions. That's what taking charge of your health is all about.

Learn about other ways we support your health goals: