Welcome!
If you're new to Aetna Medicare or recently changed plans, we can help you learn about your benefits and how to use your plan.
Attend a member meeting near you
Learn more about your 2018 Medicare health benefits and how to get the most out of your plan. Our member meetings take place throughout the year. Be sure to check back regularly to find a meeting near you.
- Annual enrollment meetings (October through November)
- Member educational meetings (February through April) Note: February meetings available in select markets only
- Member appreciation events (May through August) Note: These events are available in select markets only
Find a member meeting near you
But you don’t have to wait for a meeting to get your questions answered. Just call the number on your ID card or you can also reach us at: 1-844-880-1707 (TTY: 711). We’re here Monday to Friday, 8 a.m. to 8 p.m., all time zones.
Check out your plan materials
Once you're enrolled, we'll send you:
- A letter stating that you’re a member in our plan
- Your Aetna member ID card (usually within 14 days)
- A complete description of your coverage (Evidence of Coverage)
- A list of prescription drugs covered by your plan, if included (Formulary)
- Billing information (learn about online bill pay)
We're here to help
Email us or call Member Services at the number on your ID card.
Don’t have your ID card handy?
Find a phone number
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Disclaimers
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Our dual-eligible Special Needs Plan is available to anyone who has both Medical Assistance from the state and Medicare. Premiums, copays, coinsurance and deductibles may vary based on the level of Extra Help that you receive. Please contact the plan for further details.
You must continue to pay your Medicare Part B premium.
The Part B premium is covered for full-dual members (those who have both Medicare and Medicaid, and meet the state’s requirements for full Medicaid benefits).
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year.
Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.
The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Participating physicians, hospitals and other health care providers are independent contractors. They're neither agents nor employees of Aetna. The availability of any particular provider can't be guaranteed. Provider network make-up is subject to change.
This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs.
