Skip to main content

What to expect after you enroll

Welcome!  If you're new to Aetna Medicare or recently changed plans, we can help you learn about your benefits and how to use your plan.

Couple shopping for plants in plant nursery greenhouse

Attend a member meeting near you

Group of professional women having a business meeting in outdoor cafe

Attend a member meeting near you

Learn more about your Medicare health benefits and how to get the most out of your plan. Our member meetings take place throughout the year. Be sure to check back regularly to find a meeting near you.

 

  • Annual enrollment meetings (October through November)
  • Member educational meetings (February through April)
    Note: February meetings available in select markets only
  • Member appreciation events (May through August)
    Note: These events are available in select markets only

 

Find a member meeting near you

 

But you don’t have to wait for a meeting to get your questions answered. Just call the number on your ID card or you can also reach us at: 1-844-880-1707 (TTY: 711). We’re here Monday to Friday, 8 a.m. to 8 p.m.

Check out your plan materials

Once you're enrolled, we'll send you:

 

  • A letter stating that you’re a member in our plan
  • Your Aetna member ID card (usually within 14 days)
  • A complete description of your coverage (Evidence of Coverage)
  • A list of prescription drugs covered by your plan, if included (Formulary)
  • Billing information (learn about online bill pay
Email thick icon

Send us an email

Write a message and we'll get back to you.

Chat bubble thick icon

We speak your language

We have free interpreter services to answer questions you may have about our health or drug plan.  
Get help from an interpreter

¿Habla español?
Visite nuestro sitio en español

Disclaimers

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

This information is not a complete description of benefits. Call 1-855-335-1407 (TTY: 711) for more information.

Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.  

Participating physicians, hospitals and other health care providers are independent contractors. They're neither agents nor employees of ${company}. The availability of any particular provider can't be guaranteed. Provider network make-up is subject to change. 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs.