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What to Expect After You Enroll


You’ll get a letter to confirm that you’re enrolled in a plan. We’ll also send you a letter if we need more information to enroll you.

Once you're enrolled, you'll receive:

  • A letter stating that you’re a member in our plan
  • Your Aetna member ID card (usually within 14 days)
  • A complete description of your coverage (see your Evidence of Coverage)
  • A list of prescription drugs your plan covers, if your plan includes prescription drug coverage. (See your List of Covered Drugs)
  • Any billing information (learn about online payments)
  • An Owner’s Manual with helpful tools, cost-saving resources and important tips. Think of it as your quick guide to getting the most out of your plan.

Find your Owner's Manual by choosing your plan:

Follow this link if you get coverage from an employer or plan sponsor

Aetna Medicare Advantage and Aetna Medicare Rx®

Aetna Medicare Advantage and Aetna Medicare Rx® (Spanish)

Aetna Medicare Rx®

Aetna Medicare Rx® (Spanish)

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. 

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

You must continue to pay your Medicare Part B premium. 

The Part B premium is covered for full-dual members (those who have both Medicare and Medicaid, and meet the state’s requirements for full Medicaid benefits).  

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year.

Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.  

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. 

Participating doctors, hospitals and other health care providers are independent contractors. They're neither agents nor employees of Aetna. The availability of any particular provider can't be guaranteed. Provider network make-up is subject to change. 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. 

       Y0001_4006_4206 CMS Approved

       Page last updated: Sep 27, 2016

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