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What to expect after you enroll

Welcome!  If you're new to Aetna Medicare or recently changed plans, we can help you learn about your benefits and how to use your plan.

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Attend a member meeting near you

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Attend a member meeting near you

Learn more about your Medicare health benefits and how to get the most out of your plan. Our member meetings take place throughout the year. Be sure to check back regularly to find a meeting near you.


  • Annual enrollment meetings (October through November)
  • Member educational meetings (February through April)
    Note: February meetings available in select markets only
  • Member appreciation events (May through August)
    Note: These events are available in select markets only


Find a member meeting near you


But you don’t have to wait for a meeting to get your questions answered. Just call the number on your ID card or you can also reach us at: 1-844-880-1707 (TTY: 711). We’re here ${aepHours}.

Check out your plan materials

Once you're enrolled, we'll send you:

  • A letter stating that you’re a member in our plan
  • Your Aetna member ID card (usually within 14 days)
  • A letter that directs you to these essential plan documents

  • Billing information (learn about online bill pay)



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Send us an email

Write a message and we'll get back to you.

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We speak your language

We have free interpreter services to answer questions you may have about our health or drug plan.  
Get help from an interpreter

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