For Illinois North and Central members
Prescription drug services:
Email us or call 1-844-741-8423 (TTY: 711), seven days a week, 24 hours a day
Mental health & substance abuse care:
Email us or call 1-800-423-8070 (TTY: 711), seven days a week, 24 hours a day
All other questions:
Email us or call 1-866-784-4916 (TTY: 711), ${hours}
Coventry Health Care of Illinois, Inc.
P.O. Box 7141
London, KY 40742
For Illinois Metro/East St. Louis members
Prescription drug services:
Email us or call 1-844-741-8423 (TTY: 711), seven days a week, 24 hours a day
Mental health & substance abuse care:
Email us or call 1-877-227-3520 (TTY: 711), seven days a week, 24 hours a day
All other questions:
Email us or call 1-800-533-0367 (TTY: 711), ${hours}
Coventry Health Care
P.O. Box 8052
London, KY 40742
For State of Illinois Retirees
Email us or call 1-855-223-4807 (TTY: 711), ${hours}
Coventry Health Care State of Illinois Retirees
2110 Fox Drive, Suite A
Champaign, IL 61820