You'll have access to your benefits during a public health emergency or disaster. When one of these events is declared, and until it ends, we'll:
The Centers for Medicare and Medicaid Services (CMS) states that a declaration of disaster may be made by:
- The Stafford Act
- The National Emergencies Act
If the president declares a disaster, the Secretary of Health and Human Services may also authorize waivers or modifications under Section 1135 of the Public Health Service Act.
The public health emergency or state of disaster ends when any of these occur:
We'll let CMS know if we can’t resume normal operations by the end of the public health emergency or state of disaster.
CMS also requires us to:
Aetna members have access to contact information and resources specific to their plans.
Aetna handles premium payments through InstaMed, a trusted payment service. Your InstaMed log-in may be different from your Caremark.com secure member site log-in.
Aetna handles premium payments through Payer Express, a trusted payment service. Your Payer Express log-in may be different from your Aetna secure member site log-in.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
La información a la que accederá es proporcionada por otra organización o proveedor. Si tu intención no era salir del sitio web, cierra este mensaje.
Aetna has selected Caremark as the prescription management and mail delivery service for our members. If you do not intend to leave our site, close this message.