Protect your medical records and identity
Because we’re committed to protecting the privacy of our members, we’re moving away from the use of Social Security numbers whenever possible. Thieves often steal Social Security numbers when they hack websites and computers. A Social Security number is not required for health care services.
Here's how you can help
If you're a health care professional working with us:
- Collect the patient's member ID number, rather than a Social Security number.
- For your own transactions, use your Employer Identification Number (EIN), rather than a Social Security number.
If you're an Aetna member:
- Give your member ID number -- not your Social Security number -- when you go to the doctor, dentist or hospital.
If you're an employer working with us:
- Work with your Aetna Contact or Account Rep to reduce the transmission of SSNs.
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.