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Find a Medicare Provider

Find a doctor or other provider

The Aetna Medicare PPO we've designed for City of New York lets you:

  • Use doctors and hospitals in or out of the Aetna Medicare network
  • Pay the same cost share in or out of network
  • Get the same level of benefits for in or out of network

  • While you are not required to use Aetna network doctors, you may want to see if they are in the Aetna Network. If you need help submitting a claim for a provider that is out of network, we can help. If your doctor is not in network, they may have questions about submitting a claim. Call us at 888-267-2637 (TTY: 711), 8 AM to 9 PM ET.

    Check below to see if your doctors and hospitals are in our network.

Not yet a member?

Find doctors & other providers

Use the link above to search for providers covered under your medical plan. You have an ESA plan which gives you the freedom to use providers in and out-of-network.   

Don't see your doctor?

The provider search tool only lists in-network providers. The Aetna Medicare Advantage PPO ESA gives you freedom of access whether they are on the provider list or not, as long as they are eligible to receive Medicare payment and accept your plan. And you pay the same cost for any doctor or hospital according to the costs listed on your plan benefits summary.
If you have any questions or concerns, we’re here to help. Call us at 1-888-267-2637 (TTY: 711), Monday to Friday, 8 AM to 9 PM ET.

Types of providers in our network

You’ll find more than 25 types of health care providers in our online directories. Our network includes doctors, hospitals, pharmacies, urgent care centers, drug and alcohol counselors, hospice providers, diabetic supply providers, dialysis centers and physical therapists.


     GRP_4006_2144_M Approved 5/15/2019
     Page last updated: March 3, 2021