We make it easy for you to get the information you need all in one place. From finding doctors or pharmacies in your area to getting the important documents about your plan, we have you covered:
Questions? Call the number listed on your enrollment materials
or on the back of your Aetna Medicare ID Card.
Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year.
See Evidence of Coverage for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location.
In general, beneficiaries must use network pharmacies to access their prescription drug benefit, except in non-routine circumstances. Pharmacy clinical programs such as prior authorization, step therapy, and quantity limits may apply to your prescription drug coverage.
This information is available for free in other languages. Please call our customer service number at 1-800-282-5366 (TTY: 711). Hours of operation: 8 a.m. till 8 p.m., 7 days per week. Esta información está disponible en otros idiomas de manera gratuita. Comuníquese con Servicios al Cliente al 1-800-282-5366 (TTY: 711). Horario de atención: de 8 a.m. a 8 p.m., los 7 siete días de la semana.
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